Effectivity Date: 05 September 2022

The Big Chill, Inc. (“TBCI”) respects and values the right to privacy of everyone who visits the TBCI Website. We will only collect, record, store, process and use your personal information in accordance with Republic Act No. 10173, otherwise known as the “Data Privacy Act of 2012”, its Implementing Rules and Regulations, the issuances of the National Privacy Commission, other relevant laws (collectively, the “Data Privacy Laws”), and the terms set forth in this Privacy Policy.

This Privacy Policy is for the information of users or visitors of the TBCI Website regarding TBCI’s policies in relation to the collection, use, storage, disclosure, disposal and sharing of personal information provided or submitted by users or visitors to TBCI when browsing and/or using the TBCI Website.

Please read this Privacy Policy carefully and ensure that you understand it. By accessing and using the TBCI Website and/or providing information to TBCI through the TBCI Website, you accept and agree with the terms and conditions of this Privacy Policy and give your consent to the collection, storage, processing, use, disclosure, and sharing of your personal information in accordance with the Data Privacy Laws and this Privacy Policy. If you do not accept and agree with this Privacy Policy, please leave or discontinue the use of the TBCI Website immediately.

Collection and Use of Personal Information

Depending on your use of the TBCI Website, TBCI may collect some or all of the following information:

We will only collect your personal information if you voluntarily provide or submit the same to TBCI. If you choose not to submit your personal information to TBCI or subsequently withdraw your consent to our use of your personal information, we may not be able to adequately respond to your inquiries.

TBCI may use your personal information for the following purposes:

With your permission and/or where permitted by law, TBCI may also use your personal information for marketing purposes which may include contacting you by email and/or other contact details with information, news and offers of TBCI products.

Data Sharing

TBCI may share your personal information with its affiliates and third parties (i) that were hired by TBCI to perform support services for it; (ii) that partnered with TBCI to provide products and services to TBCI customers; and (ii) when TBCI believes in good faith that disclosure is necessary to comply with a law, regulation, court order or other legal processes.

TBCI shall require its affiliates and third parties to use the personal information shared to them in a manner consistent with this Privacy Policy and the Data Privacy Laws.

TBCI may also share anonymized or aggregated information internally and with affiliates and third parties for lawful purposes. Such information will not identify you individually.

Log Data

Your usage of the TBCI Website will allow access to information that your browser sends to TBCI called Log Data. This Log Data may include information about your computer’s/device’s Internet Protocol (“IP”) address, browser version, pages of the TBCI Website that you visit, the time and date of your visit, the time spent on those pages, postal code, and other statistics. 


The TBCI Website uses cookies to optimize your experience. Cookies are files with a minimum amount of data that commonly use an anonymous unique identifier. These data are sent to your browser from the website that you visit and are stored on your computer’s/device’s hard drive. TBCI Website may use these “cookies” to collect information and to improve the TBCI Website. When you accept the use of cookies, you are deemed to allow TBCI access to the information gathered from these cookies. You have the option to either accept or refuse these cookies, and a prompt is sent to you to inform you when a cookie is being sent to your computer/device. If you choose to refuse these cookies, you may not be able to use some functions or features of the TBCI Website.


TBCI maintains reasonable and appropriate organizational, physical, and technical measures for the protection of your personal information against any accidental or unlawful destruction, alteration, and disclosure, as well as against any other unlawful processing in accordance with the Data Privacy Laws.

Although we use reasonable and appropriate security measures to help protect your personal information, the transmission of information via the Internet is not completely secure. Thus, TBCI cannot guarantee the security of the information provided during transmission via the Internet and will not be responsible for breaches of security beyond its reasonable control.

Retention of Personal Information

TBCI will only retain your personal information for as long as necessary or permitted for the purposes for which they were collected as outlined in this Privacy Policy, or for the establishment, exercise or defense of legal claims, or for legitimate business purposes, or as provided by law.

Your Data Privacy Rights

You are in control of any personal information that you submit and provide to us through the TBCI Website. You have the following rights in relation to your personal information as provided under Section 16 of the Data Privacy Act of 2012:

If at any time you would like to exercise your right to access, object, erase, block, rectify, or update the personal information TBCI obtained from you as well as your right to data portability, or to withdraw your consent, you may contact TBCI through the contact information provided below.

Links to Other Sites

The TBCI Website may contain links to other websites (“Linked Sites”). TBCI has no control over and is not responsible for the privacy policies of these Linked Sites. Thus, please study their privacy policies before providing them with any personal information.

Changes to This Privacy Policy

TBCI may, in its sole discretion, update, amend, modify or withdraw any portion of this Privacy Policy from time to time without prior notice. We may also update this Privacy Policy to apply changes due to new laws, rules and regulations affecting the Data Privacy Laws. Thus, we advise you to review the Privacy Policy when you visit the TBCI Website to apprise yourself with any changes. Any changes to this Privacy Policy are effective immediately upon posting.

Data Breaches

TBCI commits to comply with the relevant provisions of the Data Privacy Laws in handling any personal data security incident or breach, including notification to the affected data subjects and to the National Privacy Commission.

Concerns and Questions

In case of complaints, concerns, or questions regarding the processing of your personal information, or if you wish to exercise your rights as a data subject, you may address them to:

Email Address:

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